Privacy Policy (DayDrop Laundry)

 

Last updated: August 16, 2026

DayDrop Laundry (“DayDrop Laundry,” “we,” “us,” or “our”) operates https://www.daydroplaundry.com/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our local laundry pickup and delivery services in California, USA.

1) Information We Collect

Information you provide

• Name, email address, phone number

• Pickup/delivery address, preferred times, access instructions, order notes, special handling instructions

• Messages you send us (forms, email, phone)

• Photos (optional) if you choose to share them for order instructions or issues

Information collected automatically

• IP address, browser/device information, pages viewed, and approximate location (city/region)

• Cookies and similar technologies used for site functionality and basic analytics

Payment information

• We do not collect or store your full payment card details on our Site. If you make a payment, it is processed by our payment provider(s), and their privacy practices apply.

2) How We Use Your Information

We use your information to:

• Provide and manage services (scheduling, pickup/delivery, service updates)

• Respond to requests and provide customer support

• Improve our Site and services

• Send marketing messages if you opt in (you can opt out anytime)

• Prevent fraud, maintain security, and comply with legal obligations

3) How We Share Your Information

We may share information with:

• Wix and vendors that help operate the Site (hosting, forms, communications, analytics)

• Service providers who help us deliver and support our services

• Authorities or others when required by law or to protect rights/safety

• A successor business if we’re involved in a merger, acquisition, or sale

We do not sell your personal information.

4) Cookies & Similar Technologies

We use cookies and similar technologies to operate the Site and understand usage. You can control cookies through your browser settings. Disabling cookies may affect some Site features.

5) Data Retention

We keep personal information only as long as needed for the purposes described above, including providing services, maintaining records, resolving disputes, and meeting legal requirements.

6) Security

We use reasonable safeguards to protect your information, but no system is completely secure.

7) Your Choices & Rights

You may request to access, correct, or delete your personal information, and you can opt out of marketing at any time.

8) Children’s Privacy

Our Site and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9) California Privacy Notice

If you are a California resident, you may have additional rights under applicable privacy laws. To exercise your rights, contact us using the information below.

10) Contact Us

DayDrop Laundry
Email: Hello@DayDropLaundry.com
Phone: (707) 276 6006